Our Policies

Caras Maternal Connections/Plain Grain Co LLC

Please Contact Us As We Aim to Please Our Customers!

Store Policy

Ordering
Secure ordering is available at this web site through Paypal. Please let us know a good time to contact you and we will contact you as soon as possible.

Payments
Cara's Maternal Connections accepts Money orders as well as Instant Transfer and Credit cards through Paypal. Payment is expected at the time of order. Money orders are expected within 10 days of the order. Please contact us for mailing address. The website is set up for instant payment only so contact us about a Money order.

Shipping
We use US Postal Service for most orders. We are not responsable for lost orders.

In Stock Orders
ship within 48 hours, Custom (Large ) Orders may take 2 to 3 weeks . Out of stock orders may take a few weeks. We will contact you to let you know when it will ship out.

Order Tracking
We use USPS Priority on most shipments, books are shipped Media mail and bulk large used clothes may go out parcel post. I have the cheapest shopping cart that only allows me to caculate by price so if it comes up as a high shipping , I may be ale to give you a better rate manually and mail you an invoice to pay through pay pal ( please contact me) I do inform you when I am shipping your package and will give the Delievery comformaition # to you and how long it should take to reach you.

We attempt to ship your order as soon as we receive it.

Thankyou for your Bussines!

Return Policy
All items can be returned within 20 days of the purchase (with the exception of wipes ) if they are UNUSED and UNOPENED. If the customer is unsatisfied with the product and it has not been OPENED AND or USED. This refund will occur Only After the item(s) have been returned, minus a restocking fee of 20% of the retail price of the item returned. Shipping will be the responsibility of the customer . Damaged items will be handled on a case to case bases. Damage due to MAIL is not the responsibility of Cara's Maternal Connections . For All RETURNS you must contact Cara's Maternal Connections . I will always try to work out some solution to retain you as a HAPPY customer. Defective Items will be replaced with no charge (but you must send the item back to us).

Used Clothes returns

These are accepted for any reason for a full refund minus the .90 return fee and we DO NOT COVER RETURN SHIPPING on used items. Please ask any questions you may need answered before buying a used item.